Shipping policy
Shipping Policy
Thank you for shopping at hipidogs.com. We are committed to providing safe, reliable, and efficient worldwide shipping. Please review the information below before placing your order.
Shipping Coverage
We ship to most countries and regions worldwide.
Delivery may not be available to certain remote areas or islands. If your country or region does not appear at checkout, please contact our customer support team for assistance.
Shipping Methods and Costs
All product prices include applicable taxes (such as VAT).
Shipping fees are calculated based on the total order value and delivery address and will be clearly displayed at checkout before payment.
Shipping Fee Policy:
Orders below USD $25: USD $6.99 shipping fee
Orders USD $25 and above: Free Shipping
Order Processing Time
All orders are processed within 1–2 business days.
Orders placed after 12:00 PM (London Time, GMT/BST) will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information (where available).
Shipping Time
Estimated delivery time after shipment: 3–19 business days
Delivery times may vary depending on the destination, local logistics conditions, public holidays, weather, or customs procedures.
Shipping Address
Please ensure that the shipping address provided at checkout is complete and accurate.
We are not responsible for delivery delays or failures caused by incorrect or incomplete address information.
Taxes and Customs Information
Product prices include applicable taxes (such as VAT).
Additional customs procedures or requirements, if any, are subject to the regulations of the destination country or region.
Order Tracking
After shipment, a tracking number will be sent to your email address.
You can use this tracking number to monitor the delivery status of your order online.
Additional Information
Any shipping promotions, including free shipping offers, will be clearly stated on the product page or during checkout.
While we strive to meet estimated delivery times, delays may occur due to weather conditions, customs inspections, or carrier-related factors beyond our control.